State Farm® Insurance Agent JR Wade

"As a company that has to deal with state farm for our customers let me tell u how bad state farm is... They dont want to pay for OEM parts... they jerk you around whilst making a claim, and getting someone on the phone is like pulling teeth out of an angry croc...if u value your money and your car don't use state farm they are known for not paying out of claims and they are knowing for screwing over the repair companies..."

"Aaron was so helpful in answering all my questions. I had such a great experience here!"

"Jamie is the best and so far the most hardest working for his clients. He has kept in touch with me for last year even though he knew he would not be able to sell me insurance. But I assure when we were able to get insurance with him. He let me know months before I would even be able to switch to let me know I had better options for my home insurance. I will say my rates went up (what hasn’t lol) but coverages were so much better than what I had. I also switched all of vehicles. The rates were amazing. In the end Jamie ended up saving a substantial amount of money 💵 for all my insurance needs."

"absolutely do not recommend state farm, specifically the jr wade location. i’ve been a customer for about 2.5 years and it’s been nothing but a frustrating, disappointing experience. when i had my 2015 chevy spark, i had to use the towing service (that i paid for) about four times — once for a flat tire after hitting a curb, and the other times because my car broke down and eventually needed a new transmission. one of those tows was just to get the car home because the first shop didn’t do transmission work. what did state farm do? punished me by taking away my roadside assistance when it was time to renew. fine, whatever. then i got a 2020 kia soul. in january 2025, it slid on ice and hit another truck. filed a claim, paid my $500 deductible, and they covered the rest. cool. keep in mind i pay $200/month, so that’s $2400 a year. then in april 2025, kentucky experienced catastrophic flooding. people lost homes, cars, lives. my car was damaged in the flood — something totally out of my control — and repairs were around $4k. state farm covered it. and then what? they non-renewed my policy. said i had too many claims. like… you’re an insurance company?? that’s what insurance is for. are we just supposed to throw money at them every month and never need help? apparently they don’t care about natural disasters, don’t care about customer loyalty, and definitely don’t care about doing the right thing. they just want your money — the second you actually need them, they’ll drop you. garbage company. garbage service. avoid them if you can."

"Just switched our auto & homeowner insurance to State Farm. They were really friendly and nice to work with. Jamie Frazier was fast and efficient in getting the info together and the paperwork done. And saved us a good amount of money too!!"

"Muy buena atención"

"I am a returning customer of J.R. Wade’s State Farm office and for a good reason. After dealing with other company and watching my premiums going up and up every few months with no good explanation, I was happy to come back to State Farm and get a real deal. The customer service at State Farm is outstanding! The rates are great , the coverage is as good or better than what I had before, and the discount I get from auto and home bundle makes this choice a no brainer! I am grateful for having these guys in my corner."

"Made things easy and saved me a lot of money for my homeowners with an additional $30 a month on auto"

"My experience was incredible! The staff was very friendly, they answered all of my questions, and helped me choose the best plan for me!"

"Some of the nicest people you will ever work with. I highly recommend switching to the best insurance agent in BG!!! Susie and Brandi are my go to people!"

"Very pleasant to work with. A lady named Kristen helped me through my claim. She called me periodically to make sure things were going good."

"Susie from JR Wade Agency really stepped up for me when I needed insurance on my vehicle before Monday morning. Susie went out her way late Sunday afternoon, her day off, to make sure to get me the coverage I needed. She went a step further and sent my proof of coverage to the clerks office. Thank you"

"Working with JR Wade’s office has once again proven to be seamlessly easy! Jamie was instrumental in getting our homeowners insurance policy switched over which helped us capture that famous State Farm bundling effect! Thanks!"

"I hit a deer. They helped me get it fixed good and quick."

"State Farm-J.R. Wade and his staff are Awesome!! They are always there for you to answer any questions and provide any help you may need. Be sure to give them a call for all your insurance needs."

"Very helpful throughout my experience. Would answer any questions I had and made sure to get me the best options."

"I was dropped from my previous insurance agency without warning. I called State Farm and spoke with Jamie. He discussed all of my options & provided an affordable quote for auto insurance. I was able to get coverage same day. Awesome service!"

"They took great care of our son and his family for their homeowners claim and our grandson’s auto accident."

"Very helpful with my questions and was able to help right away."

"The office was excellent, attentive, quick working and most importantly saved money where possible. Excellent insurance crew here!"

"I had a fantastic experience with State Farm when it came to insuring my ring. The process was quick, smooth, and stress-free from start to finish. The team was super helpful, answering all my questions and making sure I understood my coverage options. I really appreciated how easy they made everything — they took the time to walk me through the details and made me feel confident that my ring is fully protected. If you’re looking for reliable and friendly insurance support, I highly recommend State Farm!"

"Super friendly staff"

"JR and his team are amazing to work with, makes the daunting task of switching our autos, home and boats much easier. It felt like I was sitting down with old friends as they walked me though my policy and coverages so we knew exactly what we were paying for."

"Very friendly and easy to work with."

"Every time I call with a question, everyone is always very friendly and helpful. Great customer service! Always above and beyond!!"