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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Baucum

February 14, 2026

5  out of  5
rating by Michelle Baucum
"My car has been in the shop from an accident for over 1 month and I'm in a rental. I was so worried about rental car coverage lapsing and being responsible for the remaining time. I called JR Wade as soon as they opened. Brandy answered the phone and was just an absolute angel helping me. She said she would call the claims office and try to help me. In little over an hour, she did call me back to let me know I had nothing to worry about, that I am covered for at least another week. She also said to call her back if I needed to even extend that time. She did all this with the sweetest professional manner and I really appreciate it. You don't always have that experience these days and it was refreshing. I love the fact that my insurance company always calls every year to wish me happy birthday! Thank you, JR Wade State Farm. I appreciate you!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Brandi was able to assist you promptly and provide the reassurance you needed during a stressful time. Our team at JR Wade State Farm strives to offer not only excellent service but also genuine care and support, and it’s wonderful to know that this made a difference for you. We truly appreciate your loyalty and look forward to continuing to serve you for years to come. If you ever need anything else, please don’t hesitate to reach out. Thanks again!"
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Miri Bonome

February 12, 2026

5  out of  5
rating by Miri Bonome
"Excelente servicio y buen trato. Me resolvieron mis dudas y conseguí un mejor precio."
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un excelente servicio y que pudimos ayudarte a resolver tus dudas y conseguir un mejor precio. En JR Wade State Farm siempre buscamos ofrecer la mejor atención y opciones para nuestros clientes. Estamos aquí para lo que necesites. ¡Gracias por confiar en nosotros!"
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Issa Creations

February 9, 2026

5  out of  5
rating by Issa Creations
"Excellent service"
We responded:
"Thank you for taking the time to leave such a positive review! We’re delighted to hear that you had an excellent experience. Your feedback motivates us to keep delivering the best service possible. Hope to see you again soon!"
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Skylar B

February 6, 2026

5  out of  5
rating by Skylar B
"Amazing experience! I’ve been with JR Wade State Farm for about 5 years now — first for renters insurance and then for car insurance — and they’ve consistently provided incredible service. They always answer the phone quickly, and I never have to fight through an automated system, which honestly makes such a difference. They’ve also taken the time to explain my coverage and share tips on how to get the most out of my renters insurance, which I really appreciate. One of the biggest things for me is that they’re never pushy. If I need time to think or decide not to add a service, they completely respect that. Some places make you feel pressured, but everyone here is easy to talk to and genuinely helpful. Shout out to Susie — she was amazing and so patient while helping me figure out the whole ‘Court vs. Avenue’ address confusion 😄 Highly recommend this team."
We responded:
"hank you so much for your kind and detailed review! We’re honored to have had the opportunity to serve you over the past five years. It means a lot to hear that our team, especially Susie, has made your experience smooth and stress-free. We always strive to provide personal, pressure-free service and clear communication, so your feedback truly encourages us to keep it up. Thanks again for your trust and recommendation — we look forward to continuing to support you with your insurance needs! "
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Adam Dausman

February 6, 2026

5  out of  5
rating by Adam Dausman
"Prompt and courteous. Easy to work with."
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon! "
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alexandria velez

February 5, 2026

5  out of  5
rating by alexandria velez
"Excellent"
We responded:
"Thank you for your excellent rating! We’re glad to hear you had a great experience. We appreciate your support and look forward to serving you again!"
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Rick Bessette

February 4, 2026

5  out of  5
rating by Rick Bessette
"excellent"
We responded:
"Thank you so much for your 5-star rating! We truly appreciate your support and are delighted to hear you had a great experience with us. If you ever need anything else, please don’t hesitate to reach out!"
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garry brewer

January 31, 2026

5  out of  5
rating by garry brewer
"very pleased sounds like a great man"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a positive experience. We truly appreciate your support!"
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Pam Andress

January 30, 2026

5  out of  5
rating by Pam Andress
"Love this Place! Auto/truck insurance and bond on my Notary license!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you love our services and that we could assist you with your auto/truck insurance and notary bond. We appreciate your trust and look forward to serving you again!"
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michael sangermano

January 30, 2026

5  out of  5
rating by michael sangermano
"Very nice and friendly to talk with and giving good advice on what to know about different types of insurance and policy, no pressure too,,Communication with information to look at was great"
We responded:
"Thank you for your kind words! We're glad to hear that you found our team friendly and helpful, and that our advice and communication met your expectations. Providing clear information without any pressure is very important to us. We appreciate your feedback and look forward to assisting you with your insurance needs in the future!"
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Elizabeth Crews

January 29, 2026

5  out of  5
rating by Elizabeth Crews
"JR Wade StateFarm is some of the most helpful people. They are always so nice and helpful."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team at JR Wade StateFarm has been helpful and nice to you. Providing excellent service is our top priority, and your feedback means a lot to us. Please don’t hesitate to reach out if you need anything else! "
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Kevin Koehler

January 29, 2026

5  out of  5
rating by Kevin Koehler
"JR Wade and his staff have been very helpful with my insurance needs. They are customer focused and have worked hard on my behalf. I recommend them."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that JR Wade and the team were able to assist you effectively with your insurance needs. Providing excellent, customer-focused service is our top priority, and your feedback means a lot to us. If you ever need further assistance, please don't hesitate to reach out!"
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SETH T HUBBARD

January 28, 2026

4  out of  5
rating by SETH T HUBBARD
"The staff at JR Wade State Farm office have always been very professional and helpful. I would recommend them to anyone in the area looking to change to a company and representative that treats you like someone and not a policy number."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that our team at JR Wade State Farm has made you feel valued and supported. Providing personalized, professional service is our top priority, and we're grateful for the opportunity to assist you. If you ever need anything else, please don't hesitate to reach out!"
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Melody Flores

January 20, 2026

5  out of  5
rating by Melody Flores
"Always great service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you appreciate our pricing and service. We look forward to continuing to serve you!"
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Andrea Hibbitt

January 16, 2026

5  out of  5
rating by Andrea Hibbitt
"I had State Farm a few years ago with J.R Wade’s office but found coverage elsewhere that was more suitable at that time. Recently Aaron with J.R Wade’s reached out with some auto and renter quotes that were a bit less than what I was currently paying for only auto insurance. It was a bit of a no brainer to get more coverage for less expensive, so I made the decision to go back with State Farm. Aaron was helpful with answering questions I had and getting me set up with my coverage."
We responded:
"Thank you so much for sharing your experience! We're glad Aaron and the J.R. Wade team could provide you with auto and renter's insurance quotes that made sense for your needs. It's great to hear that Aaron was able to assist you promptly and answer your questions throughout the process. We appreciate your decision to return to State Farm and look forward to continuing to serve you. If you ever need anything else, please don't hesitate to reach out!"
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Hany Rostom

January 15, 2026

5  out of  5
rating by Hany Rostom
"It’s been wonderful experience with Mr Jemmy He helped me for everything and answered all my questions and now I get great coverage for my home and cars with great prices"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jamie was able to assist you with all your questions and help you find great coverage for your home and cars at a great price. We truly appreciate your trust in us and look forward to continuing to serve you in the future! If you ever need anything, don’t hesitate to reach out."
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Tamara Onan

January 14, 2026

5  out of  5
rating by Tamara Onan
"Excellent customer service. Helpful and fast."
We responded:
"Greetings Tamara, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
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Katie Brooks

January 13, 2026

5  out of  5
rating by Katie Brooks
"JR Wade is the only way to go! Jamie is the best to work with!"
We responded:
"Thank you so much for your enthusiastic recommendation! We're delighted to hear that you had a great experience with Jamie and the J.R. Wade team. We truly appreciate your support and look forward to continuing to provide you with excellent service!"
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Larry Sockrider

January 13, 2026

5  out of  5
rating by Larry Sockrider
"When my auto was rear ended and totaled on Scottsville road by a driver years ago, I was not with State Farm but the driver who hit me was. I was so impressed by State Farm's amount, and prompt payment to me, I decided to compare my policy at that time with what State Farm would do. As as result I changed to State Farm and have been very pleased doing business with JR Wade Insurance. If asked by anyone shopping for home or auto insurance, I would recommend including this agency in their research."
We responded:
"Thank you for sharing your experience and kind words! We’re glad to hear that State Farm was able to provide prompt and fair service during a difficult time. It means a lot that you chose to switch your coverage to us and have been pleased working with J.R. Wade Insurance. We truly appreciate your recommendation and look forward to continuing to serve you for all your home and auto insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Kimberly Thompson

January 8, 2026

5  out of  5
rating by Kimberly Thompson
"Great group of people to work with!"
We responded:
"Thank you so much for your 5-star rating! We’re delighted to hear you had a positive experience with us. Your support means a lot, and we’re here to help with any of your insurance needs in the future. Please don’t hesitate to reach out anytime!"
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Cassie Graves

January 7, 2026

5  out of  5
rating by Cassie Graves
"Highly recommend great prices and they really work with you to make sure your needs are met. All the staff is very lovely to interact with with no complaints"
We responded:
"Thank you so much for your kind recommendation! We’re thrilled to hear that our team was able to provide great prices and personalized service to meet your needs. It’s wonderful to know you had a positive experience with our staff. We truly appreciate your support and look forward to assisting you again in the future!"
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Kate McElroy

January 7, 2026

5  out of  5
rating by Kate McElroy
"Couldn’t ask for a better Insurance company. All around great service and people!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with our service and team. Providing great service and support is our top priority, and your kind words mean a lot to us. We look forward to continuing to serve you!"
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María Jose Valestrini

January 6, 2026

5  out of  5
rating by María Jose Valestrini
"The attention was excellent and most importantly they are with you whenever you have any doubts or questions the best without a doubt"
We responded:
"Thank you for your kind words! We're thrilled to hear that you received excellent attention and support whenever you had questions or doubts. Providing reliable and attentive service is very important to us, and we’re honored to be considered the best in your eyes. Please don’t hesitate to reach out anytime you need assistance!"
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Israel Suarez

January 6, 2026

5  out of  5
rating by Israel Suarez
"Muy profesional y confortable la oficina un trato increíble desde la secretaria en la recepción hasta el mejor agente confortable el que me e topado en tres años Daniel si quieres ayuda en state farm en Bowling Green Kentucky el es la persona gracias Daniel"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que tu experiencia en nuestra oficina fue profesional y que Daniel pudo brindarte un excelente servicio. Valoramos mucho tu confianza y recomendación. Si necesitas cualquier cosa, no dudes en contactarnos. ¡Gracias de nuevo por elegirnos!"
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A'Nivyah Pearson

January 6, 2026

5  out of  5
rating by A'Nivyah Pearson
"JR wade has finally help me get my insurance too a great rate and I appreciate them very much!"
We responded:
"Thank you so much for your kind words! We’re glad to hear that J.R. Wade was able to help you secure a great insurance rate. We truly appreciate your trust and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"